I called customer support and explained the problem and was informed that if I call a contact that appears as a Vodafone 087 user but on another network eg. O2, Meteor, 3network etc. I would here a short “Beep” just before the connection was made, basically to let me know I will be charged for the call. Interesting that this little trick is not publicly known nor is it available on their website. Make’s me wonder how many other people on this pay plan are getting screwed for perceived free 087 to 087 network calls…

The support guy did actually list 6 of my contacts who were on different networks but still holding their 087 numbers but if I hadn’t asked I would never have known. To finish up with I asked support if I could access this information on the Vodafone website and was told “NO”

The old version Vodafone web site you could click an alphabetical letter A-B-C-D and so on… and the contact list would jump to that section of names, also your contact’s number was displayed to the right… well to me it was like a personal phone book.

Now its just your contacts nickname displayed, no number at all, so to retrieve a contacts number you have to open up Vodafone Mail (I cant stand using that) and browse through your contacts clicking here – there and everywhere … just for the sake of a number!

Ok then thumbs up for the new de-cluttered web site and the more accessible approach, but the “Web Text” function for me is a step back and looks like “work in progress”

Anyone else?