Vodafone Prepay Free Calls & Texts – It pays to ask questions heres why?

vodafone logoVodafone is my current mobile phone provider and I have been using their “Prepay Free Calls & Texts” option by topping up by €20 per month. So this option allows me to call another 087 number for free and send free text as long as I top up by €20 per month or so I thought? What didn’t occur to me was if one one of my contacts had changed their network but kept their 087 number prefix I would be charged for the call or to put it better how can I know if my 087 contact was on another network?

I called customer support and explained the problem and was informed that if I call a contact that appears as a Vodafone 087 user but on another network eg. O2, Meteor, 3network etc. I would here a short “Beep” just before the connection was made, basically to let me know I will be charged for the call. Interesting that this little trick is not publicly known nor is it available on their website. Make’s me wonder how many other people on this pay plan are getting screwed for perceived free 087 to 087 network calls…

The support guy did actually list 6 of my contacts who were on different networks but still holding their 087 numbers but if I hadn’t asked I would never have known. To finish up with I asked support if I could access this information on the Vodafone website and was told “NO”

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